Privacy Policy for New Openings Group
Effective Date: 8th June 2023
Thank you for visiting the New Openings Group Shop for Kent Cocktail Weeks. At New Openings Group, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our website and participate in our events, competitions, and marketing initiatives. Please read this policy carefully to understand our practices regarding your data.
1. Information We Collect
When you visit our website or engage with our services, we may collect the following types of information:
a. Personal Information: We may collect personal information, such as your name, email address, postal address, phone number, and any other information you voluntarily provide to us when you sign up for newsletters, participate in events or competitions, make purchases, or interact with our website.
b. Payment Information: If you make purchases or buy tickets for our events, we collect payment information, such as your credit card number or other payment details. Please note that we do not store or process payment information directly. We rely on trusted third-party payment processors who have their own privacy policies.
c. Usage Information: We automatically collect non-personal information about your interaction with our website, such as your IP address, browser type, device information, operating system, referring URLs, pages viewed, and the dates and times of your visits. This information helps us understand how our website is being used and improve its functionality.
2. Use of Information
We use the information we collect for the following purposes:
a. Providing Services: We may use your personal information to fulfill your requests, process transactions, and provide you with the products, services, and information you have requested from us. This includes sending event tickets, competition notifications, and marketing materials.
b. Communication and Marketing: With your consent, we may use your contact information to send you promotional materials, newsletters, event invitations, and other communications related to our products, services, and marketing initiatives. You have the right to opt-out of receiving these communications at any time.
c. Data Sharing: When you participate in our competitions, purchase tickets, or make transactions, we may share your information with selected third parties involved in organizing or sponsoring those events. However, we will always ask for your consent before sharing your information with third parties.
d. Website Improvement: We analyze usage information to better understand how visitors interact with our website, identify areas for improvement, and enhance the overall user experience.
e. Legal Compliance and Protection: We may use and disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests, as well as to protect our rights, property, and safety, and the rights, property, and safety of our users and others.
3. Information Sharing
We may share your information with the following parties:
a. Affiliates and Service Providers: We may share your information with our affiliated companies and trusted third-party service providers who assist us in operating our website, conducting business, and delivering services to you. These service providers are contractually obligated to handle your information in a secure and confidential manner and are prohibited from using it for any other purpose.
b. Event Sponsors and Partners: When you participate in our events, competitions, or purchase tickets, we may share your information with selected third parties involved in organizing or sponsoring those events. However, we will always obtain your consent before sharing your information with these third parties.
c. Legal Compliance: We may disclose your information if required by law or in response to valid legal requests, such as subpoenas, court orders, or government investigations.
4. Cookies and Similar Technologies
We use cookies, web beacons, and
similar technologies to enhance your experience on our website and gather information about your usage patterns. These technologies allow us to remember your preferences, personalize content, and analyze website traffic. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may limit your access to certain features of our website.
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. We strive to maintain the confidentiality and integrity of your data. However, please understand that no data transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Zero Refund Policy on Events
We have a zero refund policy for all events. Once you purchase event tickets, they are non-refundable. However, we may provide alternative options, such as ticket transfers or event credits, on a case-by-case basis. Please review the specific event terms and conditions for more information.
7. Third-Party Websites and Social Media Channels
Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those websites or services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of those third parties before providing any personal information. Additionally, please note that we are not responsible for the privacy practices of social media platforms on which we maintain accounts. Your interactions with those platforms are governed by their respective privacy policies.
8. Children's Privacy
Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe that we may have inadvertently collected personal information from a child, please contact us, and we will promptly take appropriate measures to delete such information from our records.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website with a revised effective date. We encourage you to review this policy periodically for the latest information on our privacy practices.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at [contact email address]. We will respond to your inquiries as soon as reasonably possible.
By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.